Amazon

Join a dynamic team where your passion for digital innovation meets the opportunity to transform how businesses grow online.

We are seeking customer-obsessed and results-oriented graduates to join the third-party sellers team as Graduate Account Managers. In this role you'll be the critical link between Amazon and diverse sellers, empowering businesses to thrive in the digital marketplace. As a trusted advisor, you'll leverage Amazon's tools to help businesses expand their customer base and increase sales by maximizing their success on the Amazon Australia store. Working within our collaborative and inclusive team, you'll immerse yourself in the fast-paced world of e-commerce, fostering valuable relationships and continuously enhancing your professional skills.

A Day in the Life

Your day will be a blend of strategic relationship building, data-driven insights, and collaborative problem-solving. You'll engage with sellers across various industries, understanding their unique challenges and crafting tailored growth strategies.

About the Team

We are a collaborative, forward-thinking group dedicated to supporting sellers in their digital journey. Our team values innovation, continuous learning, and a customer-centric approach. We believe in nurturing talent and providing opportunities for significant professional growth.

Key Job Responsibilities

• Cultivate and maintain robust relationships with sellers ranging from emerging startups to established brands
• Strategically guide sellers in leveraging Amazon's tools and programs to maximize their online potential
• Conduct comprehensive data analysis to uncover growth opportunities and develop actionable recommendations
• Facilitate communication between sellers and internal teams to enhance overall marketplace experience
• Track and evaluate seller performance metrics to drive continuous improvement

Basic Qualifications

• Currently completing or recently graduated (with the last 24 months) from an undergraduate or postgraduate degree (any discipline)
• Demonstrated experience through internships in sales, account management, marketing, or consulting
• Strong verbal and written communication skills, particularly when distilling complex information in simple form
• Proficient in Microsoft Office suite (Excel, Word, Outlook, PowerPoint)

Preferred Qualifications

• Some work experience - whether through placement years, internships or university (e-commerce experience highly regarded)
• Advanced knowledge of SQL and Excel (pivot tables, macros, data analysis techniques)
• Familiarity with Customer Relationship Management systems

Applications and Assessment Process :
All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by four virtual interviews, focusing on our Leadership Principles.

If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us (anzcampus@amazon.com.au) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing.

Have a question? Please click on the below link to view our FAQs document: https://amazonexteu.qualtrics.com/CP/File.php?F=F_ctP17e4M4BpNzi6

Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please also note, the team are reviewing a high volume of applications and appreciate your patience.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.